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Getting Started with Zaidesk (3)

  • Setting up Company and branding
  • Setting Up Support Channels
  • How to register on Zaidesk?

Guide to set up your support team (3)

  • How to add an agent?
  • How to add a custom role?
  • How to organize agents into groups?

Guide to Ticket Settings (8)

  • Avoid Agent Collision
  • Merge Tickets
  • Change Owner of a ticket
  • More...

Email Settings (5)

  • Customize your canned responses
  • How to customize your support email?
  • How to customize Email templates?
  • More...

Domain Settings (1)

  • How to add a Custom Domain?

Report Analysis (1)

  • Report Analysis

Workflow Setup (1)

  • Setting up workflow

Customer Portal Set Up (6)

  • Customer Settings
  • How end user can register on zaidesk?
  • Adding a customer by admin/agent
  • More...

Account Settings (2)

  • Owner Settings
  • Plan Settings

Setting Up Knowledge base (2)

  • How to add knowledge base?
  • How to add FAQs?

Record Keeping (1)

  • Record Keeping

Plans & Billing (10)

  • Free Plan
  • Essential plan
  • Pricing and features
  • More...

Tickets Views (1)

  • Ticket-list view

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Popular Articles

  • How to add an agent?
  • Setting up Company and brandin...
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Latest Articles

  • Setting up Company and brandin...
  • Setting Up Support Channels
  • How to add an agent?
  • How to add a custom role?
  • How to customize your support...
  • How to customize Email templat...
  • How to register on Zaidesk?
  • How to organize agents into gr...
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