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ARTICLE CATEGORIES
Getting Started with Zaidesk
(3)
Setting up Company and brandin...
Setting Up Support Channels
How to register on Zaidesk?
Guide to set up your support team
(3)
How to add an agent?
How to add a custom role?
How to organize agents into gr...
Guide to Ticket Settings
(8)
Avoid Agent Collision
Merge Tickets
Change Owner of a ticket
More...
Email Settings
(5)
Customize your canned response...
How to customize your support...
How to customize Email templat...
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Domain Settings
(1)
How to add a Custom Domain?
Report Analysis
(1)
Report Analysis
Workflow Setup
(1)
Setting up workflow
Customer Portal Set Up
(6)
Customer Settings
How end user can register on z...
Adding a customer by admin/age...
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Account Settings
(2)
Owner Settings
Plan Settings
Setting Up Knowledge base
(2)
How to add knowledge base?
How to add FAQs?
Record Keeping
(1)
Record Keeping
Plans & Billing
(10)
Free Plan
Essential plan
Pricing and features
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Tickets Views
(1)
Ticket-list view
Test Category
(1)
How to become a successful pro...