Company Settings

Go to Admin > Settings > Company

All basic settings of your helpdesk can be customized here such as - Date and time format,Portal Customization,Portal Categories ,logo, favicon, time zone and colour schemes.

Branding Settings

Go to Admin > Account Settings > Branding Settings

All basic settings of your helpdesk can be customized here such as - Header color and Default Color schemes of your own support apps. If you are on the Essential plan or above, you will have the option to set up Knowledge Base like Header color,Footer color, Header Text color and Default Color schemes.