How ban list works?

Go to Admin > Email > Ban Lists.

This contains all emails which are banned for this application. You can simply add, edit and delete email addresses.

Lets add an Email to ban list.

  1. Click on [Ban Email] button.
  2. Add the email you want to ban and select the status Active.
  3. Click on [Submit] button.
  4. Now that email will not be able to submit tickets.




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